Frequently Asked Questions

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  • How do I deposit funds into my HSA?

Funds to your HSA can come from (1) Emory’s annual contribution, (2) incentives you and/or your spouse earn and (3) contributions you and/or your spouse make. Your contributions to the HSA, including contributions from your spouse, can be made through pre-tax payroll deductions, or may be made after-tax by transferring funds from your bank account. NOTE: If you enroll in the HSA Plan for 2018 and have a balance in a 2017 Healthcare Flexible Spending Account (as of December 31, 2017), you are not eligible to contribute funds to an HSA or receive any funds in your HSA until April 1, 2018. This includes Emory’s annual contribution, incentives earned from wellness activities, or contributions you make to your HSA. The April 1, 2018 date still applies even if your Healthcare FSA account balance reaches $0 at an earlier point during 2018.

  • How do I get a new or additional debit card for myself or my dependents?

If you need a replacement card or an additional card for yourself or your dependent, you should request one through Aetna/PayFlex by calling 888-678-8242.

  • I am a new employee and want to enroll in the HSA Plan. Will I receive the entire annual Emory contribution?

No. The contributions you receive from Emory to your HSA will be prorated based on when you activated your HSA. For example, if you are hired on February 10 and enroll in employee only coverage, you receive the annual contribution for the March – December timeframe – that’s 10 out of 12 months or 83% of the year ($300 x .83 = $249).

  • I am over 55 years of age. Can I contribute more to my HSA?

Yes, if you are an Emory employee and are age 55 or older, you can make an additional $1,000 in “catch-up” contributions to your HSA. When including catch-up contributions, the annual contribution maximums are increased to $4,450 for individual coverage and $7,850 for family coverage.

  • How do I access the beneficiary form for the HSA?

Beneficiary designation forms are available on the Aetna Navigator website (

  • Can I still have an FSA if I am enrolled in the HSA Plan?

Yes. You can enroll in a limited Healthcare Flexible Spending Account (FSA) even if you are enrolled in the HSA Plan. You may use the limited FSA to pay for dental and vision expenses and for medical expenses once your deductible has been met. Remember: with an FSA, the funds must be used by the end of the grace period (March 15 of the following year) or they are forfeited.

  • Can I use funds in my HSA to pay medical expenses for my 25-year-old child?

Yes. If your 25-year-old child is covered on your medical plan and you can claim the child on your tax return, you may use your HSA funds to pay for their medical expenses.