In Touch Care

photo of people on the phone

In Touch Care is an innovative approach to care management offered through Aetna.

This approach addresses chronic and acute conditions holistically, instead of through separate case management and disease management programs, with the help of technology. The program supports Emory health plan members with a single nurse model. Since Aetna In Touch Care addresses both acute and chronic conditions, a single nurse provides one-on-one support for identified members for all their medical needs.

You can enroll in a program by going to Aetna’s homepage at www.aetna.com. Log in, and click Health Management on the top navigation bar, and then click Enroll Now. You can also enroll by calling Aetna at 1-855-600-0032.

 

Note: There is no medical plan incentive for participating in In Touch Care for 2017.