Civil Treatment for Employees
Learn practical behavioral steps to ensure a work environment that enables everyone to work without the obstacles that arise when co-workers behave inappropriately. Understand your options when confronted with inappropriate behavior, as well as where and how to raise concerns.
Learning Objectives
- Understand how behavior furthers, or hinders, the mission of the organization.
- Communicate your role and responsibilities in helping to maintain a CT Workplace.
- Treat others in a manner consistent with the organization’s policies and procedures regarding behavior in the workplace.
- Utilize a feedback model for communicating workplace concerns to others (co-workers, management, etc.).
- Identify when and where to get help when confronted with a workplace issue or concern.
Competencies
- Diversity
- Building trust
- Managing conflict
Course Content
Sexual Harassment, Hostile Work Environment: Focuses on the effect of not following Conduct Guideline #1, defines sexual and other types of harassment, and outlines expected workplace behavior.
Duty to Act: Addresses the manager’s Duty to Act if a situation arises involving law, policy or safety.
Religion and National Origin Issues: Focuses on the risks of harassment based on religion or national origin. Learn about the organization’s policies on electronic communications.
Employee-to-Employees Retaliation: Addresses the impact of employee-to-employee retaliation on the workplace. Practice using the INFORM Model to avoid such situations.
Abusive Behavior: Addresses unprofessional, abusive behavior in the workplace. Learn tips for resolving conflict in safe, professional ways.
Mutual Banter: Introduces why it is important to monitor your words and actions in the workplace.
Course Information
Target audience: Staff members/individual contributors
Course format: Classroom
Course length: 4 Hours
Cost: $40 per participant for materials
Course is required for: N/A
Pre-Work Required? No