Civil Treatment for Employees

Learn practical behavioral steps to ensure a work environment that enables everyone to work without the obstacles that arise when co-workers behave inappropriately. Understand your options when confronted with inappropriate behavior, as well as where and how to raise concerns.

Learning Objectives

  • Understand how behavior furthers, or hinders, the mission of the organization.
  • Communicate your role and responsibilities in helping to maintain a CT Workplace.
  • Treat others in a manner consistent with the organization’s policies and procedures regarding behavior in the workplace.
  • Utilize a feedback model for communicating workplace concerns to others (co-workers, management, etc.).
  • Identify when and where to get help when confronted with a workplace issue or concern.

Competencies

  • Diversity
  • Building trust
  • Managing conflict

Course Content

Sexual Harassment, Hostile Work Environment: Focuses on the effect of not following Conduct Guideline #1, defines sexual and other types of harassment, and outlines expected workplace behavior.

Duty to Act: Addresses the manager’s Duty to Act if a situation arises involving law, policy or safety.

Religion and National Origin Issues: Focuses on the risks of harassment based on religion or national origin. Learn about the organization’s policies on electronic communications.

Employee-to-Employees Retaliation: Addresses the impact of employee-to-employee retaliation on the workplace. Practice using the INFORM Model to avoid such situations.

Abusive Behavior: Addresses unprofessional, abusive behavior in the workplace. Learn tips for resolving conflict in safe, professional ways.

Mutual Banter: Introduces why it is important to monitor your words and actions in the workplace.

Course Information

Target audience: Staff members/individual contributors

Course format: Classroom

Course length: 4 Hours

Cost: $40 per participant for materials

Course is required for: N/A

Pre-Work Required? No