Emergency Back-up Care

Sign up for emergency back-up care so your child care or adult care needs are covered when your regular arrangements fall through.

Emergency Back-Up Care

The Back-Up Care Advantage Program is offered through a partnership with Bright Horizons. Open to benefits eligible faculty and staff, and to students of the Laney Graduate School, this program provides emergency back-up care for times when your regular caregiving arrangements fall through.

In these situations, Bright Horizons will arrange for temporary care, either at a high-quality child care center or with a fully screened and credentialed in-home caregiver.

  • Care is available for infants through the elderly.
  • It is available 24 hours a day, 365 days a year.
  • It is nationwide.
  • The cost is partially subsidized by the university to make it more affordable.

Program Details

The Back-Up Care Advantage Program can only be used for emergency caregiving situations, such as when your regular sitter calls in sick or when your center is closed. It isn't to be used for anticipated caregiving needs.

The program provides 10 days of emergency care per calendar year.

The cost to you is $15 per child per day with a maximum of $25 per family per day for center-based child care and $6 per hour for in-home child or adult care. Center-based child care is primarily used for the care of well pre-school age children. In-home care is used for all mildly ill-children and adults as well as school aged children in general.

Reservations for care can be made up to 30 days in advance.

The program is limited to no more than 3 consecutive uses. If there is a need for additional emergency back-up care beyond 3 consecutive uses, documentation may be requested such as a note from a physician or documentation of why care provider is unavailable.

Registration

To use the program, you should register in advance so that you are all set up when a need arises.

To register, use the following:

  • Username: EmoryEagle
  • Password: backup

Once you are registered, you can request care online or call 877-BH-Cares (877-242-2737) to speak with a live consultant 24/7/365.

Register

Other Resources

For anticipated care needs (non-emergency), this program also connects you with free access to Sittercity, a comprehensive database of sitters, nannies, housekeepers and pet sitters. You can find the help you need by searching listings or posting online.

Go to Sitter City

Learn more

To learn more about the Back-up Care Advantage Program, review our Frequently Asked Questions.