Kaiser Permanente Plan

About the Plan

The Kaiser Permanente Plan works differently than the Aetna HSA and POS plans. If you are currently seeing Emory Clinic providers (or any other providers), you will need to switch to Kaiser Permanente providers. In certain circumstances, your Kaiser Permanente provider may refer you to be seen by a non-Kaiser Permanente provider, which may include an Emory provider.

Get to Know Kaiser Permanente

Kaiser Permanente was founded over 70 years ago with a mission to provide high-quality, affordable health care services and to improve the health of the communities they serve. Kaiser Permanente providers work together within the Kaiser Permanente health plan, making it easy for you to get quality, coordinated care.

The Kaiser Permanente plan is an inclusive network that makes health care simple with everything you need, including primary care providers, specialty care providers, and lab and pharmacy, all conveniently located at Kaiser Permanente’s 26 state-of-the-art medical facilities in the Atlanta metro area.

With Kaiser, you have to use Kaiser Permanente providers – there are no out-of-network benefits and you cannot use Emory providers. But, they make it easy for you! All 600+ providers are connected through instant access to your electronic health record so you can get safe, personalized care. You won’t have to coordinate with providers, specialists, pharmacies, hospitals, or other caregivers because it’s all connected. You can see most specialists without a referral, and you won’t have to file a claim for any Kaiser Permanente provider. To find a doctor visit kp.org/doctorsandlocations.

Instead of meeting a deductible or paying co-insurance when you visit your provider in person, on the Kaiser Permanente plan you’re only responsible for a co-pay.

With same-day phone or video appointments, you can get care without making a trip to the doctor’s office. Kaiser Permanente’s telehealth options, including video visits and phone, email or online consultations, are available to you with no co-pay required.

Learn More

• View this one page summary that provides an overview of the Kaiser Permanente Plan.
• Watch this presentation from Kaiser Permanente.
• Read these FAQs to understand more about how the plan works.
• Kaiser HRA FAQs - these questions and answers will help you get started with your HRA, plus give you information to help you use and manage your account.

More details about the Kaiser Permanente Plan can be found in the 2025 Benefits Guide.

You can also learn more by visiting the Kaiser Permanente website at my.kp.org/emoryuniversity.