Behavioral Examples

To assist managers, specific behavioral examples are provided for each performance competency.

About Behavioral Examples

Behavioral examples are provided for managers and non-managers for each competency. The behavioral examples provided below are merely guidelines and are not meant to be:

  • All encompassing

  • A checklist

  • A replacement for a manager's judgment

Note: only three levels of performance are displayed in the examples whereas there are five rating options available.

Examples:

Building Trust


Delivering Results


Collaboration


Communication


Taking Initiative


Problem Solving


Functional Knowledge and Skills


Service to Others/Customer Focus