Performance Ratings

The rating scale provides a consistent basis for evaluating staff performance. The following ratings are used for Emory University's performance management process:

Ratings

Performance Ratings
RatingDefinition
1 - Unacceptable
  • The employee consistently performs below the level expected of this position in all or almost all key aspects of the position.
  • Both what is produced and how it is produced are below Emory standards and clearly unacceptable.
  • Unless there is obvious and immediate improvement, earning this rating should cause Emory and the employee to seriously consider whether continued employment is appropriate.
  • A performance improvement plan and review by HR is required.
2 - Needs Improvement
  • The employee demonstrates adequate performance in most areas, but needs improvement in one or more significant aspects that are critical to the position.
  • Either what is produced or how it is produced require improvement in one or more areas to meet expectations of the position and Emory.
  • Such performance shortfalls may be attributable to newness on the job, missing or undeveloped skills, and/or experience. Regardless, the rating conveys that performance is below expectations in one or more areas and must be improved.
  • A performance improvement plan and review by HR is required.
3 - Meets Expectations
  • The employee consistently demonstrates capable or satisfactory performance.
  • Both what is produced and how it is produced meet Emory standards and expectations of the position.
  • The employee is a dependable, competent, knowledgeable individual who meets and occasionally exceeds expectations of the position.
  • This rating conveys solid, effective performance.
4 - Exceeds Expectations
  • The employee demonstrates strong, consistent performance in all or almost all competencies, skills and responsibilities.
  • Both what is produced and how it is produced meet and often exceed Emory standards and expectations of the position.
  • Results add value beyond the scope of the current role, often benefiting the division/department. Examples of these results must be given to receive this rating.
  • This rating should be reserved for employees with strong, commendable performance.
5 - Far Exceeds Expectations
  • The employee consistently demonstrates superior performance.
  • Both what is produced and how it is produced far exceed Emory standards and expectations of the position.
  • The employee is extraordinarily competent and productive. Performance at this level occurs throughout the year and across all key aspects of the position.
  • The employee is often sought out by others for counsel and assistance, and is widely recognized as a role model. Examples of the results and sought after expertise must be given to receive this rating.
  • This rating should be used sparingly and reserved for truly outstanding performance throughout the review period.