Upward Feedback

You can provide feedback about your manager as part of the performance review process. Providing upward feedback is entirely optional but strongly encouraged. All feedback will be kept anonymous and your manager’s leader will only receive the feedback if two or more of their direct reports provide it.

To provide feedback, you will need to answer the following questions using the performance management tool in Self-Service:

  • What do you see as your manager’s greatest strengths?
  • What area(s) do you think your manager should develop in order to be more effective?
  • Are there other comments about your manager that you would like to share?

During the performance review process, you should receive an email invitation from your manager’s leader asking you to provide the upward feedback. You will then log in to Self-Service and use the performance management tool to answer the questions.

If you don't receive an invitation, possible reasons are:

  • Your manager does not have enough direct reports (they must have at least two).

  • Your manager is a faculty member (faculty are not evaluated using the performance evaluation tool within Self-Service, so staff members who report to a faculty member cannot use this tool for providing feedback).

If you don't get an invitation to provide feedback, you can still provide it on a paper form. This form can be turned in by:

  • Putting the completed form in an envelope and placing it in the appropriate mail box.

  • Returning the form to your division/school’s HR department, who will then redirect the document accordingly.

  • Emailing or hand-delivering the form (if anonymity is not an issue).

Download upward feedback form